Privacy Policy

Effective Date:22 May 2026

Welcome to GeoAsk. Your privacy is important to us. This Privacy Policy explains how we collect, use, process, store, and share your information when you use the GeoAsk mobile application and related services.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, Apple Sign-In details, Google Sign-In details, and profile information.
• Astrology & Personal Inputs: Birth date, birth time, birth location, zodiac preferences, horoscope selections, and other information voluntarily entered by users.
• Chat & AI Requests: Questions, prompts, conversations, and requests submitted to AI-powered features.
• Usage Information: App interactions, crash logs, diagnostics, session information, and analytics data.
• Device Information: IP address, operating system, device type, browser type, app version, and identifiers.
• Contacts: If you choose to use invite, referral, or contact-based features, GeoAsk may access selected contact information only after requesting your explicit permission. Contacts are used solely for the requested feature and are not accessed without user consent.
• Payment Information: Payments are securely processed through third-party payment providers. GeoAsk does not store full card details.

2. How We Use Your Information

Your information is used to:

• Provide horoscope and astrology-related services.
• Generate AI-powered responses and recommendations.
• Improve app functionality and user experience.
• Maintain account security and prevent abuse.
• Provide customer support and service communications.
• Comply with legal obligations.

3. AI Services & Third-Party Processing

GeoAsk may use trusted third-party AI providers, including services such as OpenAI and similar AI platforms, to generate responses, horoscope insights, recommendations, and conversational experiences.

When you use AI-powered features, the following data may be sent securely to AI providers:

GeoAsk may also use third-party infrastructure and analytics services such as Firebase, Google Analytics, crash reporting services, and cloud hosting providers to improve app reliability, performance, and user experience.

AI-generated responses are informational in nature and are not used for automated legal, medical, employment, credit, or financial decision-making.

• User prompts and chat messages
• Astrology profile information
• Birth-related details voluntarily entered by users
• Context required to generate relevant responses

GeoAsk does not sell your personal information to advertisers.

We request your consent before transmitting personal information to third-party AI services.

4. Information Sharing

We may share information only in the following situations:

• With trusted infrastructure, analytics, and AI service providers.
• To comply with legal obligations or lawful requests.
• To protect users, platform security, or prevent fraud.
• During mergers, acquisitions, or business restructuring.

5. Data Security

We use reasonable technical and organizational safeguards to protect user information. However, no internet-based system can guarantee complete security.

Data transmitted between the app and our services is encrypted using secure industry-standard transport encryption methods.

6. Your Rights

You may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for AI processing
• Request account deletion
• Delete your account directly from the app settings or by contacting support.

7. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children's Privacy

GeoAsk is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with updated effective dates.

10. Contact Us

If you have any questions regarding this Privacy Policy or data practices, contact us at:

hello@geoask.com